Selected Work
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FreshBot for FreshDirect: Designing Conversational Experiences for Everyday Grocery Needs (A Concept)
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From Confusion to Clarity: Designing Better Research Support Communication Systems for Pratt’s Diverse Faculty
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Building Crouton for Sweetgreen: Building a Scalable System for Consistent Experiences (A Concept)
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From Curiosity to Connection: Understanding and Weaving Social Bonds That Make People Stay
I also write…
A Service Design Lens on the NYPL Checkout Experience — Deep dive into what it takes to borrow a book in New York City.
Writing for the “Screen”— What Bollywood Can Teach Us About Conversational UX
“Alexa, can we talk about trust”? — Some quick thoughts on Building Trust with AI
My Design Playground
A digital shelf of past UX, visual, and research-based projects. Some polished, some playful, but all reflecting the heart of a multidisciplinary designer.