A Conversational UX Journey with FreshBot
Designing a chat-based assistant to enhance FreshDirect’s online grocery experience
⏰ Timeline
Feb’25 - Apr’25 (3 Months)
👥 Team
Roshni Ganesh
Eric Lopez
Julia Maloof
👩🏽💻 My Role
Conversational UX Design
Conversational UI Design
Usablity Testing